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Forum Discussion
Johnmg
Mar 25, 2021Aspirant
RBR50 connection issues
Hi all, I have the RBR50 netgear router and 1 salellite. Lately I have been having several issues. Orbi drops from around 300mb to 50mb speed. Usually a reboot fixes the issue. I have sonic 1gb intern...
Johnmg
Mar 25, 2021Aspirant
My service provider is Sonic gb fiber. The modem just says Sonic. But I don't think this is the issue. I am trying to resetup my Orbi from scratch. It gets to the point where it asks me to select a name for the new network. I entered the name. Then it ask to join the new network. Then after a while it say that Orbi can't find the network and connect. I tried this several times. One time I get Orbi to finish setup. Then I wanted to try orbi in AP Mode. Now I am trying to resetup my Orbi from scratch. And right now I am at the point where I get the above error can't connect to new wifi network. I have checked and I am connected to the correct Wifi network. I am using an iPad Pro 2020.
I think sonic supports the Erro so if you guys (support) don't seriously address this issue that most users are experiencing then I am going to switch to erro. I bought the Netgear over the Erro because every one says the Orbi is faster. When it works I only get 300mb so I don't think that is blazingly fast.
FURRYe38
Mar 25, 2021Guru - Experienced User
Reason for asking about the modem is to help you determin if thats a modem only or does it have a built in router and wifi already. This will determine if you can use Orbi in AP mode or not. If it's got a built router already, AP mode is possible on the Orbi. If it's a modem only, then AP mode can't be used on the Orbi.
- FURRYe38Mar 25, 2021Guru - Experienced User
Also be sure not to use Traffic Meter on the RBR if it's enabled. TM is causing problem on Orbi systems.
- vajimMar 25, 2021Master
FURRYe38 wrote:Reason for asking about the modem is to help you determin if thats a modem only or does it have a built in router and wifi already. This will determine if you can use Orbi in AP mode or not. If it's got a built router already, AP mode is possible on the Orbi. If it's a modem only, then AP mode can't be used on the Orbi.
with the number of people with the same type of issues, which then are traced back to the firmware, wouldn't it make sense to start there first? Granted the modem issue is a valid point, but these board is sizzling with people having firmware issues.
- JohnmgApr 01, 2021Aspirant
My modem is a modem only. Also, I just rented 2 eero Pro 6 Mesh Routers from Sonic my internet provider. I am getting much better throughput all the way around. Even My Older Synology R2600 router was getting better throughput speeds. Both on wifi and Eithernet in the high 480s-500mbit on wifi and 900+ over eithernet. I thought that for the 200-350Mbit slower speed was that I had to much interferance from neighboring Wifi signals. Aparently that is not so.