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Forum Discussion
RBR50 Connectivity Problems
Hi. I'm new to this forum. I purchased an RBR50 with one satellite last September (2018). I've had no problems until about 6 days ago. I use Spectrum internet service. Until a few days ago i was...
You say you have two modems in front of this router.
That could easily be the source of the problem. It is messy.
What are these two modems? And how are they connected?
If either of them is a modem/router of some sort, then you need to sort that out.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
michaelkenward wrote:
You say you have two modems in front of this router.
That could easily be the source of the problem. It is messy.
What are these two modems? And how are they connected?
I have a voice modem (Cisco DPC3208) and a data modem (Hitron E31N2V1). Spectrum gave me a splitter and two coxials and the signal goes into the splitter and then individually to each modem.
If either of them is a modem/router of some sort, then you need to sort that out.
Neither modem is a modem/router.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
The Cisco DPC3208 is not so much a voice modem as a data modem with voice capability.
Cisco calls it a Cable Modem with Embedded Digital Voice Adapter
You really should not need that as well as the Hitron E31N2V1. I guess they suggested the Hitron because it does DOCSIS 3.1 rather than the 3.0 of the Cisco.
This is all outside my comfort zone, so I'll leave it to the cable modem experts to try to help you out.
The good news is that you don't have the two-router problem, although it is hard to track down a decent manual for the Hitron.
You said earlier:
some users have had problems with the voice service when using the E32T2V1 model and she suggested that i use two modems
Have you experienced problems yourself?
If not I would be tempted to try it without the Cisco box. The simpler the network, the less likely you are to experience clashes between devices.