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Forum Discussion
jprotzel
May 18, 2019Aspirant
RBR50 Connectivity Problems
Hi. I'm new to this forum. I purchased an RBR50 with one satellite last September (2018). I've had no problems until about 6 days ago. I use Spectrum internet service. Until a few days ago i was...
jprotzel
May 19, 2019Aspirant
I did a factory reset and the problem persists. I'll try to connect with an ethernet cable directly to a laptop. I'm very frustrated at this point.
FURRYe38
May 20, 2019Guru - Experienced User
Be sure to power OFF the ISP modem for 1 minuted while you factory reset the Orbi. Then power ON the modem and let it sync.
I would swap out LAN cable between the ISP modem and orbi as well. CAT6 is recommended. Shortest length possible.
jprotzel wrote:
I did a factory reset and the problem persists. I'll try to connect with an ethernet cable directly to a laptop. I'm very frustrated at this point.