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Forum Discussion
MOmair
Oct 22, 2022Aspirant
RBR50 Constant Reboot (every 30 seconds)
Hi, I have been using Orbi (RBR50 + 1 x RBS50) since last 3 years. I had no issues whatsoever. Since last week, RBR50 has been restarting every 30 seconds. I have tried updating to the latest firmwa...
plemans
Oct 23, 2022Guru - Experienced User
Try swapping one of the power supplies from the satellite with the router.
Maybe the power supply is going bad
MOmair
Oct 23, 2022Aspirant
Thankyou for taking the time out to reply. I have tried using 2 other power supplies. One from satellite and one borrowed from another friend. Result is the same.
Is there a way I can find out what's causing the reboot. I am at the brink of going crazy over this failure of a hardware, working my job during the day and trying to unbrick this during the nights.
So far I have tried:
- Using Orbi in AP mode.
- No ISP router connected
- No Satellites connected
- Flashing Voxel firmware but I wasn't able to boot and access orbilogin.net
- Flashed back to latest version
- Hard reset (30 seconds) after fw update
- Soft reset (blinking power light) after fw updates
- Power off, unplug every thing, then turn on after 30 mins
Currently using stock fw v 2.6.1.40. Boots fine, solid magenta light, WIFI dropping again and again.
- CrimpOnOct 23, 2022Guru - Experienced User
Something appears to be inconsistent. If the router reboots every 30 seconds, that does not allow enough time to do much of anything, such as
- Manually install a different firmware version?
- Change from router to AP mode?
To me, there is a difference between the router actually rebooting and the WiFi signal disappearing.
Would like to help, but am confused about the problem statement. Sorry.
- MOmairOct 25, 2022Aspirant
My humble apologies for causing the confusion. I am hardly getting any wifi in my room with my old tplink archer 7 (cement house). I posted 2 updates over the weekend but somehow they didn't get posted as wifi must've disconnected on my laptop.
Update:
On latest firmware, i get constant reboots. I downgraded until I reached 2.6.1.40 and now it has stopped rebooting. I am getting a solid magenta light, lan and wifi dropping every 30 seconds. At least, it is not rebooting constantly. Internet is not working even though its connected by LAN to my router. I am using it in AP mode so I cannot access the webui. On searching this community and snbforums for solid magenta light, it was recommended to factory reset the orbi which I have done multiple times yet the magenta light comes back. Wifi/lan connections keep dropping constantly every 30 seconds.I am at the verge of pulling my hair trying to bring back to life my last purchase ever of netgear products. I have preferred netgear products for over 15 years. There was nothing a good old factory reset or firmware update couldn't solve with those routers. They were solid investments with reliable results. Orbi, however is a huge disappointment. All my surveillance cameras stand disconnected. I have wasted more than 6 full nights trying to fix this issue. Phew! This rant was long over due!
- CrimpOnOct 25, 2022Guru - Experienced User
MOmair wrote:
Internet is not working even though its connected by LAN to my router. I am using it in AP mode so I cannot access the webui.
- "Connected by LAN" means there is an Ethernet cable connecting the RBR50 to the primary router, correct?
Not that one of the LAN ports on the RBR50 is connected to the primary router? No matter what mode is used, the RBR50 must be connected through the WAN port. - Access Point (AP) mode does not block users from the Orbi web browser interface. In AP mode, the Orbi does not resolve URLs into IP addresses, so http://orbilogin.net does not get translated to the Orbi IP address. Use a web browser with the actual IP address that the Orbi was assigned by the primary router.
I am also puzzled by mention of the TP-Link Archer. How many routers are in the network? There MUST be at least one router (often provided by the Internet Service Provider).
- "Connected by LAN" means there is an Ethernet cable connecting the RBR50 to the primary router, correct?
- MOmairOct 25, 2022Aspirant
- Manually install a different firmware version?
- Change from router to AP mode?
I am installing firmware by using method: How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt , the only difference is I power off the router, press the reset button and then turn it on until red light blinking (starts responding to pings) and then start tftp transfer. It says successful and boots up.
I am using Windows 10 Pro if it helps.
If I factory reset it again, I will be able to access the WebUI using lan. But it will keep disconnected. So I have to be very quick in making changes between the disconnections.