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Forum Discussion

Formula155's avatar
Formula155
Aspirant
Dec 14, 2020

RBR50 Device Manager Error: "Sorry the action was failed. Please try again. CDIL-API-FAIL"

Following the latest firmware update to the Orbi iOS app, when I go to the Device Manager in the app I get the following error messages:

 

"Sorry the action was failed. Please try again. CDIL-API-FAIL"

 

My Orbi is running firmware version V2.7.1.60

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Formula155 wrote:

    Following the latest firmware update to the Orbi iOS app, when I go to the Device Manager in the app I get the following error messages:

    "Sorry the action was failed. Please try again. CDIL-API-FAIL"

    My Orbi is running firmware version V2.7.1.60


    It's only a guess, but my impression is that questions about the Orbi "app" are more likely to get knowledgeable responses if posted in the community forum for the app: https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app