RBR50 diconnecting from internet

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so,
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Has a factory reset and setup from scratch been performed since last FW update? 

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Weberdee wrote:

Hi

I have an Orbi RBR50 connected to a satelite RBS50 linked via the RBR50 to a BT modem.

Sometimes our internet connection stops and this is now happening more frequently, Its now been 2 days in a row.

When this happens we cannot access the rest of our network. Hence I believe it to be related to the RBR50.

If I disconnect power to the RBR50, wait and power up again,  then the internet connection is re-established.

Any suggestions welcome.

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