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Forum Discussion
Weberdee
Nov 09, 2019Aspirant
RBR50 diconnecting from internet
Hi I have an Orbi RBR50 connected to a satelite RBS50 linked via the RBR50 to a BT modem. Sometimes our internet connection stops and this is now happening more frequently, Its now been 2 days in a...
michaelkenward
Nov 10, 2019Guru - Experienced User
Weberdee wrote:
Hi
I have an Orbi RBR50 connected to a satelite RBS50 linked via the RBR50 to a BT modem.
There's the problem. As FURRYe38 suggests, you are in "Double NAT" territory with two routers on your network.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
The horrid BT Homehub blocks any "modem only" settings. The easiest option is to put the second router, your Orbi, into AP mode.
That has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
But for most people this does not matter.
- WeberdeeNov 16, 2019Aspirant
Thanks everyone,
As suggested I've had to use the BT hub as the router and the Orbi as an AP. Turning off the BT hub wireless and using the Orbi wireless.
I tried the suggestion of accessing the BT hub option to set it in modem mode but as said above this did not work.
Its worked fine now for a few days.
- michaelkenwardNov 16, 2019Guru - Experienced User
Weberdee wrote:
I tried the suggestion of accessing the BT hub option to set it in modem mode but as said above this did not work.
There are alternative options. They are a bit complicated, and may also be beyond the capabilities of the execrable Homehub, but if you want to get wifi from the BT's box of tricks, you might like to investigate.
- FURRYe38Nov 16, 2019Guru - Experienced User
You will be find with the Orbi in AP mode.
Enjoy.
Weberdee wrote:Thanks everyone,
As suggested I've had to use the BT hub as the router and the Orbi as an AP. Turning off the BT hub wireless and using the Orbi wireless.
I tried the suggestion of accessing the BT hub option to set it in modem mode but as said above this did not work.
Its worked fine now for a few days.
- michaelkenwardNov 17, 2019Guru - Experienced User
FURRYe38 wrote:
You will be find with the Orbi in AP mode.
Very true. But should you feel the urge to dump BT's nasty object, a simple modem will do the trick. I have a Netgear DM200 – other brands are available.
The only issue with this is that Netgear does not have a modem that supports BT's implementation of IPv6. That does not seem to matter at the moment, but you never know where things are going.
In general Netgear seems to have given up on creating new models of its DSL modems. Prices of new ones on the USA are outrageously high.