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Forum Discussion
Larkum
Sep 27, 2019Follower
RBR50 Disconnecting devices at 02:45 am daily
Hay, So this is more of a discussions starter then an issue as I have resolved it now, but wanted to know if anyone knows why it happened and also to maybe help others out. A few days ago I found...
FURRYe38
Sep 27, 2019Guru - Experienced User
What Firmware is currently loaded?
Have you manually downloaded the Orbi FW files and installed them directly using a wired PC and web browser?
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.