NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SymonB
Sep 12, 2019Tutor
RBR50 DNS Issues
Have the Orbi RBR50 all on the latest firmware. Have reset the entire router and satellite units. DNS keeps locking up. All devices connect to the Orbi fine yet when accessing the internet it locks u...
agregory23
Mar 31, 2020Aspirant
I do have to say... I just recalled that the only setting that I have changed in a while was enabling the Traffic Meter. Full disclosure I pay for Disney Circle because I find it great for metering and restricting my kids usage.
I disabled Disney Circle and thought I would try re-enabling it and see if that helped. At that point I came across the Traffic Meter setting and remembered I had enabled that a couple weeks back. I have disabled that and will see if it makes a difference tomorrow.
Side note, I had setup a ping to www.google.com on my MacBookPro. It stayed successfully pinging until I noticed my phone would not get out again. I went back to my laptop and the ping was still resolving. I stopped the ping and tried to start it again and it would not resolve. Its like its a session based issue. I am fairly certain if I was connected to my company VPN I would not have any problems as long as it was a full tunnel and did not fail. That ping would also get intermittant failures every 20-30 pings. Since disabling Traffic Metering its been constant with no loss.
Either way this is definetly a Netgear problem and they need to get on their firmware to fix this issue. Its obviously happening to a decent amount of people.
CrimpOn
Mar 31, 2020Guru - Experienced User
agregory23 wrote:Side note, I had setup a ping to www.google.com on my MacBookPro. It stayed successfully pinging until I noticed my phone would not get out again. I went back to my laptop and the ping was still resolving. I stopped the ping and tried to start it again and it would not resolve. Its like its a session based issue.
This observation is entirely correct. Almost every device keeps a cache of resolved DNS entries. When an application connects to a particular IP address, such as a web site, it tends to make 100's of connections to the same site. So, the computer remembers that DNS address for a while. Eventually, the cache "times out" and has to be reloaded.