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Forum Discussion
RBR50 DNS Issues
Have the Orbi RBR50 all on the latest firmware. Have reset the entire router and satellite units. DNS keeps locking up. All devices connect to the Orbi fine yet when accessing the internet it locks u...
All of your information stated is great. This is exactly what I'm experiencing. I have yet to read through this entire thread, but wanted to comment here as I am reading through these while on hold with support AGAIN. I am within my 90 days so I've been on the phone with them like 5 times trying to figure it out. They are useless.
Additionally, what I've found... is that it does appear to be random when it happens and when it does happen, it seems to affect maybe 50% of my devices on my network. Some of them continue to function just fine.
If the Orbi's DHCP Server settings could be configured to hand out the Primary/Secondary DNS server IPs during the DHCP request from the clients, we could fix this by using cloudflare 1.1.1.1 and google 8.8.8.8 but every client always just has 1 DNS... 192.168.1.1 which is the Orbi, which has issues with its DNS services. Very frustrating.
What I've found is that almost every time I get on Zoom (I'm on a new Lenovo C940 laptop, Win 10, 64bit, ethernet/wired or wireless), it triggers the problem in the router and my laptop is definitely affected.
I'll keep reading and see if you guys figured anything else out.
Just a thought and question - do people who see this issue regularly use VPN (e.g to access work)? The reason I ask is a that although I have had this issue, it is very infrequent for me. However (and I have no metrics to back this up), this first started for me when I started to use the work VPN (working from home). My company has a great web app access so I infrequently need to use the VPN but, I was using it a lot yesterday and had some DNS issues this morning.
Didn't need a reboot of the orbi so may not be the same issue but it did occur that most people that work from home will be using some VPN or other which, before home working was imposed, didn't get much use?