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Forum Discussion

spidermanroach's avatar
spidermanroach
Tutor
Jan 24, 2021

RBR50 dropping connection with main Orbi router

I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week.  It is not my internet modum be...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 25, 2021

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

spidermanroach wrote:

I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week.  It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum.  I am thinking of buying a new Orbi to replace the "main" one.  Can I do that?  Just wondering if I buy a new RBR50 and replace it if that will fix my trouble.  I have done everything else .ike reset and all of that.  Thanks for any help!!