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Forum Discussion

milklksubstance's avatar
milklksubstance
Aspirant
Oct 31, 2019

RBR50 dropping packets

I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine. After installing this firmware, my Orbi is now randomly not responding to...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 31, 2019

What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Are you seeing lost packets with a wired PC connected to the RBR? 

How about checking for loss of packets directly with a wired PC behind the modem? 

 

I supposed you can go back to prior working version of FW...

milklksubstance wrote:

I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine. After installing this firmware, my Orbi is now randomly not responding to any network requests, sometimes for a few seconds, sometimes for a few minutes. This is the only Orbi device on the network; I have no other routers or APs (but I do have some "dumb" switches connected in a star topology).

 

  • Retired_Member's avatar
    Retired_Member
    Oct 31, 2019

    Makes no difference on the modem....."Prior to installing this firmware version, everything was working fine."......