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Forum Discussion
RBR50 dropping packets
I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine. After installing this firmware, my Orbi is now randomly not responding to...
Upon further review, the problem only happens on wireless. Wired devices work fine, Speedtest from Orbi works fine.
When the wireless is "working", packets are still being dropped. Problem occurs regardless of channel, on both the 5 GHz and 2.4 GHz bands.
Retired_Member wrote:
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine.
This should tell you something.
I would love to go back to .30. How do I do that?
milklksubstance wrote:Upon further review, the problem only happens on wireless. Wired devices work fine, Speedtest from Orbi works fine.
When the wireless is "working", packets are still being dropped. Problem occurs regardless of channel, on both the 5 GHz and 2.4 GHz bands.
Retired_Member wrote:
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine.
This should tell you something.
I would love to go back to .30. How do I do that?
Go to the download page, enter your gear and see if there is an eariler version available.
This was probably overkill, but I went back to 2.2.1.212, did a factory reset on that firmware, upgraded to 2.3.0.32, changed all my settings to where I wanted them one by one while checking wireless speed at every step (it dropped each time!), then upgraded directly to 2.5.0.38. I do not experience the long connection drops I used to, but the wireless does still drop for about a couple seconds from time to time.
What is the size of your home? Sq Ft?
Do you have a RBS or is this just the RBR only?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Beamforming and MIMO(MIMO may or maynot be needed) and WMM enabled. Under Advanced Tab/Advanced Settings/Wireless Settings
Is 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
milklksubstance wrote:This was probably overkill, but I went back to 2.2.1.212, did a factory reset on that firmware, upgraded to 2.3.0.32, changed all my settings to where I wanted them one by one while checking wireless speed at every step (it dropped each time!), then upgraded directly to 2.5.0.38. I do not experience the long connection drops I used to, but the wireless does still drop for about a couple seconds from time to time.
FURRYe38 wrote:What is the size of your home? Sq Ft?
Do you have a RBS or is this just the RBR only?What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Is Beamforming and MIMO(MIMO may or maynot be needed) and WMM enabled. Under Advanced Tab/Advanced Settings/Wireless Settings
Is 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
milklksubstance wrote:This was probably overkill, but I went back to 2.2.1.212, did a factory reset on that firmware, upgraded to 2.3.0.32, changed all my settings to where I wanted them one by one while checking wireless speed at every step (it dropped each time!), then upgraded directly to 2.5.0.38. I do not experience the long connection drops I used to, but the wireless does still drop for about a couple seconds from time to time.
Please stop
milklksubstance wrote:This was probably overkill, but I went back to 2.2.1.212, did a factory reset on that firmware, upgraded to 2.3.0.32, changed all my settings to where I wanted them one by one while checking wireless speed at every step (it dropped each time!), then upgraded directly to 2.5.0.38. I do not experience the long connection drops I used to, but the wireless does still drop for about a couple seconds from time to time.
Glad to hear it's better!
Bummer to hear that you spent so much time on it.
Also bummer to hear that wireless still drops.
The last week has been quite maddening for my wife and I. Like many other community members posting in the last week, we went from a flawless pre-2.5.0.38 experience to constant connection dropping and slowness. About 12 hours ago I finally did the downgrade to v2.3.5.30. First the Satellite ... then waited to see if that by itself made a difference. Nope. Still dropping completely off the network. So I went ahead and did the RBR as well.
Since then I'm back to the way things have been for years -- i.e., my laptop hasn't dropped off the wifi a single time.
netgear, get your **bleep** together.
I'm having the same "blackouts" after upgrading to the latest firmware. It only happens on wifi and seems completely random.
I will reverse to an older version this afternoon. Hopfully this issue will be fixed in the near future in a new firmware.
