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Forum Discussion
RBR50 dropping some 5Ghz internet connections
Hey guys, So over the past 2 weeks certain 5ghz devices such as my smartphones, ring doorbell and devices hardwired to 1 RBK50 satellite (we have 2) have randomly been dropping their internet conne...
Firmware ends in 104 for router and satellites.
ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem and is working fine.
Home is 4500sqft and there is about 50ft between the router and satellites.
My nearest neighbor is 300ft from my house. I have experimented with all of those configurations you mentioned.
ARRIS SURFboard SB6190 DOCSIS 3.0 Cable Modem and is working fine.
Home is 4500sqft and there is about 50ft between the router and satellites.
My nearest neighbor is 300ft from my house. I have experimented with all of those configurations you mentioned.
Might bring in the RBS to say 40-45feet and see.
Try some of the suggestions. IF a reset hasn't been done, I would try this first off.
Also besure that Traffic Meter is disabled.
- Someone else on reddit mentioned a traffic meter bug. Did this just start and is it known to impact internet connectivity? I have it enabled. Thanks.
or a cleaned up version from the horses mouth:
Hi Orbi Community,
Engineering was able to discover the cause of this issue and they are working on a fix in regards to the disconnections.
The issue comes from Traffic meter while daylight saving is enabled. The quick workaround is to disable the traffic meter.
To disable traffic meter:
Access orbilogin.com > go to ADVANCED Tab > Advanced Setup > Traffic Meter and uncheck Traffic MeterWe appreciate all your cooperation and patience working with us. We will provide update once we have the fix firmware.
Regards,
Blanca
Community Team
