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Forum Discussion
RBR50 drops internet at night
I have ATT internat at home that is conencted direct to my RBR50 and then on to other satelites. For the past week (likely since the latest firmware update, though I can't say for sure), my Orbi see...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Nchampion wrote:
I have the same issue except my Orbi drops internet at 3:30 am. Did you ever find a resolution? I am operating under the theory that I have too many devices on the network. I have ordered an additional satellite (I have 1) in order to support more devices and I hope that works. Based of your issue, I’m less convinced that an additional satellite will solve my issue.
all of this behavior sounds like it may be related to firmware