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Forum Discussion
Solved
RBR50 drops internet
RBR50 keeps dropping internet periodically - once or more a week, both wired and wireless. Has to be manually rebooted. Latest firmware installed.
- Seems there is an issue withe the PPPoE with Centurylink. I saw many posts about that.
On the other hand the Zyxel C1100Z is a good router with many nice features. Why don’t you keep it as your main router and instead set Orbi in AP mode. In this case you will get the best of both worlds! :) good routing and great wifi
ekhalil - you are onto something, thanks for the tip! It looks like the Zyxel is not set up in bridge mode. I had the Centurylink tech on the phone to help set it in Bridge mode. Then I went into Orbi and enabled VLAN-201 tag group and enabled the Internet Connection login option.
But -- no internet. Power-cycled both the router and the modem - still nothing. Confirmed the login information with the Centurylink tech - everything seems to be correct. He said he can see the modem connected on his end, but not authenticating.
In Orbi Internet login options, I have the following selected:
- Internet Service Provider - PPPoE
- Service Name - blank
- Connection Mode - Always On
- Internet IP address - Get Automatically from ISP
- Domain Name Server (DNS) Address - Get Automatically from ISP
- Router MAC Address - Use Default Address
Am I missing anything else? Thanks for any thoughts!
ekhalil wrote:
dache wrote:Connection via Centurylink Fiber>Zyxel C1100Z modem>......
The Zyxel C1100Z is a router which will make 2 routers in your network if also Orbi is in Router Mode.
Please follow the instructions in this article to change the Zyxel to bridge mode.: https://www.centurylink.com/home/help/internet/modems-and-routers/zyxel-c1100z/advanced-setup/wan-settings.html
Seems there is an issue withe the PPPoE with Centurylink. I saw many posts about that.
On the other hand the Zyxel C1100Z is a good router with many nice features. Why don’t you keep it as your main router and instead set Orbi in AP mode. In this case you will get the best of both worlds! :) good routing and great wifi
On the other hand the Zyxel C1100Z is a good router with many nice features. Why don’t you keep it as your main router and instead set Orbi in AP mode. In this case you will get the best of both worlds! :) good routing and great wifi