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Forum Discussion
RBR50 Firmware download via ethernet to modem
Today, for the first time, I received notification of the availability of Firmware updates (2.7.4.24) to my RBR50 and RBS50s. IThe email notification is much appreciated but I am puzzled why I've nev...
Hello JBuddenbrooks,
Welcome to the NETGEAR Community!
I understand that you would like to manually update your RBR50. All that is needed to perform a manual update is the firmware file and access to the RBR50 either wireless or via ethernet. Once the firmware file is downloaded login to your Orbi using your admin credentials then upload the firmware to your RBR50.
Please see the links provided below for the correct firmware download page and step-by-step instructions on how to properly manually update your RBR50.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
Best,
Kevin
Community Team
Hi Kevin:
I appreciate you fast response. However see the following from the Netgear Firmware update instructions:
"Using a computer that is connected to your Orbi router via an Ethernet cable(wired), launch a web browser from a computer.Note: Do not use a computer that is connected wirelessly to the router to uploadthe firmware. A wireless firmware update might corrupt the router’s firmware,rendering it unusable."
It seems to me that connecting to my cable Modem directly would be okay, perhaps even better. Your comment about using a wireless connection seems to be at odds with their instructions. Am I misunderstanding something?
Hello JBuddenbrooks,
Please provide the link to where you found that information.
Best,
Kevin
Community Team
It's under item 2. in "To download the firmware for your Orbi router and satellite"
Hello JBuddenbrooks,
Thanks for providing that information!
To be absolutely safe and to mitigate the possibilities of corruption during updates then ethernet cable is advised. Even though the Orbi systems can be updated wirelessly best practice is to use an ethernet cable.
Best,
Kevin
Community Team