NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR50 Firmware downloads the wrong file (RBR50V2)
The download to manually update my RBR50 (https://www.netgear.com/support/product/rbr50#download) downloads the wrong file. It downloads RBR50V2 and then the manual updload fails. Please provide t...
If you can get it connected to the RBR or connect it via ethernet to the RBR, log into it's web page and get it updated manually.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
yes I'm extracting first otherwise it won't even process. I'm going to the advanced tab, going to firmware, and then clicking the manual tab. I'm following the video that Netgear has on how to do it. It's just not working. It says that it's the wrong file which I think it is because it is for the RBR50V2 and mine is not a V2
What browser are you using? Try MS-Edge or Firefox?
not sure how that will change the file that's downloading but it's worth a try. Thanks. I guess while I'm at it I'll clear cache and browsing history.
