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Forum Discussion
RBR50 Firmware Issue
I got a notification that my Orbi Router and Satellite had a firmware update available through the Android App so I started the update process. Ultimately the Satellite updated fine but the Router wo...
I have tried that already. I successfully got the Satellite to the 2.7 version, but I cannot get the Router to update to anything else at all. It is stuck at 2.5.1.16. I tried the update that it wants me to apply, which is 2.5.2.4 (both automatically and manually) and then I have tried the 2.6 version and the 2.7 version manually. Nothing is allowing it to move from 2.5.1.16.
Try using this process to get passed v16:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
FURRYe38 wrote:Try using this process to get passed v16:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.Thanks for the suggestion, I will have to see if I have a laptop that has an Ethernet port. We don't have a Desktop in the house since my wife and I only use laptops and I know mine doesn't have an Ethernet port. I don't think hers does either unfortunately.
Also what browser are you using to update FW with? Recommended ones are IE11, Edge or Firefox.
FURRYe38 wrote:Also what browser are you using to update FW with? Recommended ones are IE11, Edge or Firefox.
I initially tried the Android App and then when I switched to trying the web interface I used Firefox. Its really weird because it behaves as if everything updated fine, no errors or anything but it just won't really update.
Other key thing is to press and hold the reset button with the router off and keep holding for 30 seconds after you power on the router. I found netgear has an incorrect kB article that does not include this info.
the article posted by furry38e works...