NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nknelson56
Aug 08, 2024Initiate
RBR50 Firmware Update page just spins
 My Orbi RBR50 is at firmware version v2.7.4.24. When I go to the Firmware Update page (in the web browser), the page just spins with "Please wait a moment..." and never shows anything. I see that the...
- Aug 08, 2024
Can you get to the manual tab to manually load the FW file at all?
Happens when using a different browser?
 
nknelson56
Aug 08, 2024Initiate
Ah, thank you for that "different browser" suggestion. I should know better! I can access that page just fine with Chrome (my default browser is Firefox).
FURRYe38
Aug 08, 2024Guru - Experienced User
FireFox should work too. Might clear out it's browser cache data and try again. Glad a different browser works though.
Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed. 
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
nknelson56 wrote:
Ah, thank you for that "different browser" suggestion. I should know better! I can access that page just fine with Chrome (my default browser is Firefox).