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Solved
RBR50 Firmware Update problem
I received an email that there was a Firmware update for my router. I tried to do it with the Netgear app but I received a Firmeware Check Error. I then downloaded the firmware to my laptop and read ...
Avoid using the Orbi app for any FW updates. You can do this if you want to update FW:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelliteIf you do, update the RBS first then RBR lastly.
rabbw wrote:I received an email that there was a Firmware update for my router. I tried to do it with the Netgear app but I received a Firmeware Check Error. I then downloaded the firmware to my laptop and read the instructions for installing. One place tells you to log into routerlogin.net and another place in the instructions specifies orbilogin.com. I tried both and attempted to login with username of admin and the password I set up when I installed the Orbi system. I get a 500 internal server error with both. Any suggestions?
RBR50-V2.7.2.104 is the version I downloaded but I can't access the login site to proceed without getting the 500 Internal Server error. It's very frustrating. Also, this is the first time I have received an email stating that I need to update my firmware. I am currently on verion V2.3.5.30. I was concerned I may need to update for security reasons. What is the downside if I can't update?
rabbw wrote:RBR50-V2.7.2.104 is the version I downloaded but I can't access the login site to proceed without getting the 500 Internal Server error. It's very frustrating. Also, this is the first time I have received an email stating that I need to update my firmware. I am currently on verion V2.3.5.30. I was concerned I may need to update for security reasons. What is the downside if I can't update?
you may want to hold off with the firmware updates...unless you want to deal with some issues,
you may not be to login to the orbi via pc because yoor orbi is in AP mode?
access your current routers gui and dhcp server client list
find what ip address the orbi router has and use that address to access the orbi router ,
I have no idea if my router is in AP mode. I did try the link you provided and I get the same 500 Internal Server error. I will hold off on trying to update as I don't want to mess something up. Thank you for your replies.