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Solved
RBR50 Firmware Update problem
I received an email that there was a Firmware update for my router. I tried to do it with the Netgear app but I received a Firmeware Check Error. I then downloaded the firmware to my laptop and read ...
Avoid using the Orbi app for any FW updates. You can do this if you want to update FW:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelliteIf you do, update the RBS first then RBR lastly.
rabbw wrote:I received an email that there was a Firmware update for my router. I tried to do it with the Netgear app but I received a Firmeware Check Error. I then downloaded the firmware to my laptop and read the instructions for installing. One place tells you to log into routerlogin.net and another place in the instructions specifies orbilogin.com. I tried both and attempted to login with username of admin and the password I set up when I installed the Orbi system. I get a 500 internal server error with both. Any suggestions?
rabbw wrote:@FURRYe38 Perhaps I should have specified I am a Mac user. I did try to login with both Safari and Firefox browsers. I think I will just forgo this update for now as I am not familiar with this technology and do not want to mess up my wifi connection at this point.
hold up...i'll back off and let FURRYe38 help......he's pretty good
vajim wrote:
rabbw wrote:@FURRYe38 Perhaps I should have specified I am a Mac user. I did try to login with both Safari and Firefox browsers. I think I will just forgo this update for now as I am not familiar with this technology and do not want to mess up my wifi connection at this point.
hold up...i'll back off and let FURRYe38 help......he's pretty good
looks like FURRYe38 is mad
I would do a factory reset and start over.....or....IF possible get a different modem, one that does NOT have wifi built in.
Thank you for your suggestions!
Sorry for getting late in on this but if you haven't done the factory reset you may want to try a simple reboot of your devices. I had the 500 error 2 weeks ago & the simple reboot allowed me to access the Orbi router with the web browser.
IMO Orbi firmware may have some sort of memory leak that eventually screws up the router forcing you to reboot,
Thanks...sounds like I need to try the reboot first...appreciate your reply and to know someone else got that 500 error too recently.