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triack's avatar
triack
Aspirant
Jul 22, 2021

RBR50 firmware upgrade. now unit stuck with green solid power light and nothing else.

after attempting firmware upgrade from the web page, my rbr50 is now unresponsive.

power light glows green and thats it.

i have tried the 30.30.30 reset and it does not change anything.

unable to get power light to change colors.

 

any thoughts on what to try next, other than buying new?

 

jps

 

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    So did you do the FW update? Orbi app or Web browser? If Browser, which one? 
    Wired or wireless connected? Wired is recommended. 

    What version of FW did you update too? 

     

     

    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
    Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
    I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.
    https://www.thewindowsclub.com/enable-tftp-windows-10
    https://www.youtube.com/watch?v=R9DLrLQrpaw

     

    Try nmrpflash?
    Others had luck with that when tftp didn't work
    https://github.com/jclehner/nmrpflash

    • triack's avatar
      triack
      Aspirant

      2.7.2.104 is what i'm trying to put back on it after upgrade by web interface failed with 2.7.3

       

      on windows 10, tried both tftp64 per one message as well as built in tftp client on windows 10 pro.

      pressing reset for 30 secs does not change the light from solid green to anything else.

       

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        triack wrote:

        2.7.2.104 is what i'm trying to put back on it after upgrade by web interface failed with 2.7.3

        on windows 10, tried both tftp64 per one message as well as built in tftp client on windows 10 pro.

        pressing reset for 30 secs does not change the light from solid green to anything else.

         


        My understanding is that there is a brief window of time during startup when the hardware looks for a tftp connection before beginning the regular boot up process.  Rather than using the paperclip, power the Orbi off, (say a brief prayer or mantra), power it back on and try tftp.

        I once took 4 or 5 tries to get tftp to work.

         

        Using tftp is quite a chore, what with having to change the computer to a static IP address and cable it directly to the Orbi, but it has worked several times for me.