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Forum Discussion
RBR50 Firmware v 2.7.4.24 router has to be reset once a week
I've seen some previous posts from last year with no fix and nothing more recent. I'm having an issue where I have to reset the router once a week or anything on wireless keeps dropping internet ...
What Firmware version is currently loaded? V2.7.4.24
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? I have Google One Pass, there is no modem just an ethernet port in the wall
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Using a brand new cable that came with the router.
How many devices do you have connected to the system? At any given time there are 30 or less total things connected to the system and the router station specifically less than 20.
What is the size of your home? Sq Ft? It's a 2 bedroom apartment. The router is in the living room and the satellite is in the bedroom furthest from living room. I don't know the exact sqft honestly but it's a pretty spread out space.
What is the distance between the router and >satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. Rough estimate is the satellite is about 35ft from the router.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I have it set to Auto but I can try the changes you suggest.
Any Wifi Neighbors near by? If so, how many? It's an apartment building so about 10.
Try disabling the following and see:
Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 64. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings I will try these.
I would also like to reiterate that I don't actually lose internet connection it's just the router makes it appear that way intermittently, for the devices connected specifically to it via wireless, until the restart and it's always between 5-7 days of perfect functionality. My searches before posting it seemed to be something a lot of people reported but no one seemed to find an definitive answer.
OutsidaII wrote:
What Firmware version is currently loaded? V2.7.4.24
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? I have Google One Pass, there is no modem just an ethernet port in the wall
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Using a brand new cable that came with the router.
How many devices do you have connected to the system? At any given time there are 30 or less total things connected to the system and the router station specifically less than 20.
What is the size of your home? Sq Ft? It's a 2 bedroom apartment. The router is in the living room and the satellite is in the bedroom furthest from living room. I don't know the exact sqft honestly but it's a pretty spread out space.
I would try to estimate or find out what the dimensions are and distances between the RBR and RBS.
What is the distance between the router and >satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. Rough estimate is the satellite is about 35ft from the router.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteBeing your in an apartment complex with other wifi neighbors, you might try turning down the wifi power on the RBR from 100% to 25% and see if this helps some. Reduces the wifi foot print and interactions with noise coming from wifi neighbors
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. I have it set to Auto but I can try the changes you suggest.
Any Wifi Neighbors near by? If so, how many? It's an apartment building so about 10.
Try disabling the following and see:
Armor, Circle, Traffic Meter, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 64. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings I will try these.
I would also like to reiterate that I don't actually lose internet connection it's just the router makes it appear that way intermittently, for the devices connected specifically to it via wireless, until the restart and it's always between 5-7 days of perfect functionality. My searches before posting it seemed to be something a lot of people reported but no one seemed to find an definitive answer.
Does the top ring on the RBR turn on PINK when this happens?