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Forum Discussion
kenadra
Mar 16, 2021Aspirant
RBR50 Firmware Version V2.7.2.104 WiFi Consistently Losing Internet Connectivity
I recently updated the firmware, and then within a day I am consistently having this issue. The Spectrum modem and even router's connection to the internet are fine (I can do speed test in the Orbi ...
- Apr 13, 2021
Thanks all for DNS and Daylight Savings suggestions. My original config was already customized to use 1.1.1.1 and time.google.com. I used Google's leap-smearing NTP because my computers also use it. However, changing these settings did not fix the issue. As a getaround I have set up my outward facing ISP connection to first go to a Ubiquiti Edge Router X which sets up two different LANs. My home office is on one, and my Orbi mesh routers use another (and the Orbi gateway address is different from the ERX interface address presented to it as the "internet"). After a couple weeks I have not had my WiFi strangely lose its routing abilities with all my home devices. Plus I get the benefit of being able to reboot Orbi without losing internet in the office. So this does not fix the issue because ultimately I have done nothing with the Netgear system, but it does seem to correct whatever is going wrong with the new firmware. I absolutely think it is the new firmware version and not my settings. Extremely strong correlation with new update, as many others have expressed. Not everyone can change their network setup so this needs to be fixed by Netgear.
NullZeroNull
Mar 18, 2021Tutor
I can confirm that this issue also exists on wired clients as well.
FURRYe38
Mar 18, 2021Guru - Experienced User
Has a power cycle of the ISP modem/ONT and factory reset of the RBR and setup from scratch been performed since last update?
NullZeroNull wrote:I can confirm that this issue also exists on wired clients as well.
- vajimMar 18, 2021Master
FURRYe38 wrote:Has a power cycle of the ISP modem/ONT and factory reset of the RBR and setup from scratch been performed since last update?
I believe they are reaching out to the moderators
- NullZeroNullMar 18, 2021Tutor
Hardware Version RBR50
Firmware Version V2.7.2.104
GUI Language Version V1.0.0.375
Operation Mode RouterYes, this and the satellites have been rebooted as well as the Spectrum modem.
No, I have not done a fresh setup. To restore, I have been just hitting "Apply", or "Test" to restore function.
- vajimMar 18, 2021Master
NullZeroNull wrote:Hardware Version RBR50
Firmware Version V2.7.2.104
GUI Language Version V1.0.0.375
Operation Mode RouterYes, this and the satellites have been rebooted as well as the Spectrum modem.
No, I have not done a fresh setup. To restore, I have been just hitting "Apply", or "Test" to restore function.
just to make you aware your firmware is suspect