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Forum Discussion
kenadra
Mar 16, 2021Aspirant
RBR50 Firmware Version V2.7.2.104 WiFi Consistently Losing Internet Connectivity
I recently updated the firmware, and then within a day I am consistently having this issue. The Spectrum modem and even router's connection to the internet are fine (I can do speed test in the Orbi ...
- Apr 13, 2021
Thanks all for DNS and Daylight Savings suggestions. My original config was already customized to use 1.1.1.1 and time.google.com. I used Google's leap-smearing NTP because my computers also use it. However, changing these settings did not fix the issue. As a getaround I have set up my outward facing ISP connection to first go to a Ubiquiti Edge Router X which sets up two different LANs. My home office is on one, and my Orbi mesh routers use another (and the Orbi gateway address is different from the ERX interface address presented to it as the "internet"). After a couple weeks I have not had my WiFi strangely lose its routing abilities with all my home devices. Plus I get the benefit of being able to reboot Orbi without losing internet in the office. So this does not fix the issue because ultimately I have done nothing with the Netgear system, but it does seem to correct whatever is going wrong with the new firmware. I absolutely think it is the new firmware version and not my settings. Extremely strong correlation with new update, as many others have expressed. Not everyone can change their network setup so this needs to be fixed by Netgear.
elon13
Apr 08, 2021Aspirant
Hello, since this FW V2.7.2.104, and reboot, i have some big issues i never had in 2 years. DNS issues , disconnection issues and now my robot vacuum cannot connect via wifi on the orbi after more than one month without any issue.I have another orbi connected to the orbi router. could i going back to another FW and which one please ? i have too many issues . the S10 galaxy using same dhcp address than our printer scanner since this morning. new issue !
Help with this very bad FW !
- FURRYe38Apr 08, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Traffic Meter, Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026factory reset and setup from scratch
elon13 wrote:Hello, since this FW V2.7.2.104, and reboot, i have some big issues i never had in 2 years. DNS issues , disconnection issues and now my robot vacuum cannot connect via wifi on the orbi after more than one month without any issue.I have another orbi connected to the orbi router. could i going back to another FW and which one please ? i have too many issues . the S10 galaxy using same dhcp address than our printer scanner since this morning. new issue !
Help with this very bad FW !
- vajimApr 08, 2021Master
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Traffic Meter, Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026factory reset and setup from scratch
elon13 wrote:Hello, since this FW V2.7.2.104, and reboot, i have some big issues i never had in 2 years. DNS issues , disconnection issues and now my robot vacuum cannot connect via wifi on the orbi after more than one month without any issue.I have another orbi connected to the orbi router. could i going back to another FW and which one please ? i have too many issues . the S10 galaxy using same dhcp address than our printer scanner since this morning. new issue !
Help with this very bad FW !
wouldn't it be easier to start by looking at V2.7.2.104 since we already know the issues?