NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 How to Dual Broadcast 2.4 and 5.0 GHZ
After 9 hours of reading posts and trying multiple differnt things i am at a loss. Please HELP.
I have a Sagecom Router (provided by ISP) that is Dual Band broadcasting network called Spectrum_...
I have no experience with mobile Orbi apps, sorry. I exclusively use the web interface. Since you did a complete reset on the Orbi, a web browser on a PC connected to a LAN port on the Orbi should be able to connect to 192.168.1.1 with user name "admin" and password "password". You are saying that this does not work for you? You set it up using that mobile app to have the network name "Maple Family:? How do you know that there is not a 2.4G network with the same name?
I Googled Sagecom Router User Guide and found https://d15yx0mnc9teae.cloudfront.net/sites/default/files/sup_F5260UserGuide15Apr17-1493911320.pdf
This has a picture of the product label which says this router has a default IP of 192.168.1.1 , user name "admin" and password "admin". This is NOT GOOD. (You may have a different Sagecom router.) What is happening is the Orbi wakes up and asks the Sagecom Router for an IP address. The Safecom says something like 192.168.x.x (but, NOT "1.1"). Under normal circumstances, the Orbi gets a WAN (wide area network) IP that is NOT 192.168.1.x and then sets itself up as 192.168.1.1 on the LAN side. Since it knows that 192.168.1.1 is already taken, the Orbi has selected something else for itself.
This has never happened to me, so I am at a loss for how to proceed.
My first step would be to open a "CMD" window and type "ipconfig /all". This will tell you the IP address the Orbi has given your PC. Whatever IP address it says is the "gateway" should be the Orbi. You can also use some sort of network scan tool to find out the IP address of everything on your network. One of the devices should match the MAC address of your Orbi. Either way, you can use a browser to connect to that IP address.
(This is the point where people who know a lot more than I do are welcome to correct my errors.)
This is also the place to point out the the default behavior for Orbi is to broadcast the same network name on both 2.4 and 5G radios.
CrimpOn wrote:
I Googled Sagecom Router User Guide and found https://d15yx0mnc9teae.cloudfront.net/sites/default/files/sup_F5260UserGuide15Apr17-1493911320.pdf
This has a picture of the product label which says this router has a default IP of 192.168.1.1 , user name "admin" and password "admin". This is NOT GOOD.
This points to the heart of the problem. There are two routers on this network.
That can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every networking site you will visit.
I am with ekhalil
Yes, you can attach your internet phone to Orbi the same way as you did for the Sagemcom router. Is it a wired IP phone?
Do you have any reason for using the Sagemcom router?