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Forum Discussion
RBR50 Intermittent device connection issues
Generally, my Wifi system operates fine with devices such as my phone, pad and computer. The issue arises where I have IoT devices that connect to the network, which must be managed by my phone which is also connected to the network. Two examples are my Nest thermostat and a music server device (Cambridge Audio MXN 10). Simply put - sometimes my phone will show that the device is connected, and sometimes not.
Thoughts?
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
FURRYe38 wrote:What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageI always prefer to read quality content and this thing I found in your post. I am thankful for you for this post.
