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Forum Discussion
pup0975
Feb 28, 2022Star
RBR50 intermittently crashes
My Orbi RBR50 has been intermittently crashing for the last few months. My devices seem like they are connected to the wifi, but there is no internet, and I can't log onto my router through a web bro...
plemans
Feb 28, 2022Guru - Experienced User
1. what firmware is on the router?
2. what modem/gateway is the router connected to?
3. do hardwired devices have the same issue?
4. have you noticed if it happens to the devices connected to the satellite, the router, or both?
pup0975
Feb 28, 2022Star
I'm on 2.7.3.22.
The router is connected to my Spectrum cable modem.
Hardwired devices are affected as well.
Not sure about the satellite devices, but I'm assuming the router is crashing since I can't log onto the router's system settings, so would also assume the satellite devices won't be able to connect to the router/internet.
- plemansFeb 28, 2022Guru - Experienced User
Something could be causing a loop between router/satellite.
Sometimes its worth trying shutting down a satellite and seeing what happens.
Or even try a factory reset/reboot.