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Forum Discussion
ssgtweasel
Mar 25, 2020Guide
RBR50 Internet outage - DNS issue
Woke up this morning and not able to access internet. This seems to be intermittent issue for the past few weeks. Besides this morning, this happened maybe a few days ago and then a few times the pre...
FURRYe38
Mar 25, 2020Guru - Experienced User
Power OFF both ISP modem and RBR for 30 seconds, Power ON the ISP modem and let it sync. Then power ON the RBR. The top ring LED should blink, then slowly pulsate WHITE, then BLUE then turn OFF. Test a wired PC to the back of the RBR and see if you get internet access.
What is the Mfr and model# of the ISP modem the NG router is connected too?
ssgtweasel
Mar 25, 2020Guide
Suddenlink is ISP (cablemodem)
Arris SB6190 cablemodem