NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 Internet outage - DNS issue
Woke up this morning and not able to access internet. This seems to be intermittent issue for the past few weeks. Besides this morning, this happened maybe a few days ago and then a few times the pre...
Router keeps dropping DNS and wifi stops working, however I am still able to use skyp 4 business and remote apps, teamviewer continues to work. However, I am unable to browse the interenate and look at my Orbi router settings through the app or the web interface. This started happening after updating to the latest firware, any ideas?
Latest Firware - 2.5.1.16
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
NKG wrote:Router keeps dropping DNS and wifi stops working, however I am still able to use skyp 4 business and remote apps, teamviewer continues to work. However, I am unable to browse the interenate and look at my Orbi router settings through the app or the web interface. This started happening after updating to the latest firware, any ideas?
Latest Firware - 2.5.1.16
