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Forum Discussion
seb_hicks
Jul 13, 2017Follower
RBR50 Is having issues connecting to certain websites
Hi, I've recently been experiencing issues when trying to connect to certain websites such as cnn, espn, etc. However, I've been able to connect to YouTube and Google Search but that's pretty much it...
Landerx
Jul 14, 2017Apprentice
This is not a router issue. This is just an issue where you have cookies installed that are conflicting with the webpage loading properly. I suggest resetting all your internet settings to defaults and clearing them completely. This should fix your problem.
st_shaw
Jul 14, 2017Master
Landerx wrote:This is not a router issue. This is just an issue where you have cookies installed that are conflicting with the webpage loading properly. I suggest resetting all your internet settings to defaults and clearing them completely. This should fix your problem.
If it's a broswer issue, then how come it works when the OP connects directly to his ISP modem (probably router actually).
- LanderxJul 14, 2017Apprentice
I just know that this usually happens when you made some kind of a change to your router settings or internet settings. The fact that some websites work and others don't just points to a configuration issue not a router issue. I truly think that if it was a router issue that no websites would work not just specific ones.
- SleighDriverJul 14, 2017Initiate
It's definitely caused by the Orbi, specifically the latest 1.12.0.18 firmware rolled out this week. Same thing happened to me after installing 1.12.0.18. iOS apps didn't work. Non-Google websites didn't load. Google sites worked fine on my desktop (but not in iOS devises), and Outlook worked. I rolled back the firmware to the prior release and everything is a-ok again. The problem is the firmware.
- JudeMillsAug 25, 2017Tutor
Count me in on this one too. Went to bed and internet was functioning normally. Since I had just purchased the system, I had not upgraded to the new firmware version. Was still running V1.2.0.1. Overnight the router automatically installed the newest firmware V1.12.0.18. Now this morning no one on the network can get various websites. Rebooted everything including the modem [ie recycled the router]. While I was typing this, everything seemed to start working again. So, if you haven't tried unplugging the modem and then the router, wait about 15 seconds, then replug in the modem and then the router, it might work for you too. Big mystery. See if everything continues to work or whether things get glitchy with the newest version..... Good luck all!