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Forum Discussion
ziggyray
Jul 01, 2019Aspirant
RBR50 is slower than my isp coming into router
Hello, I am loosing about 100mbs from what I get from isp jack to what I get wired to the orbi router and also if i do a speed test on orbi router it is more than I get from a wired connection on my ...
FURRYe38
Jul 01, 2019Guru - Experienced User
What Firmware is currently loaded?
Do you have an ISP Modem or just a wall jack where the ISP servcie comes in at?
Has a factory reset and setup from scratch been performed since the FW was updated?
Ursa99
Jul 01, 2019Star
RBR50 and 2 satellites. FW 2.3.1.60 OS=Windows 10, Android Pixel 3, Iphone 6.
I have a similar issue. DL's are about 1/2 of uploads. I've done a paperclip reset to no avail. Running in access point mode. Main router shows correct DL and Upload speeds. If there is a more thorough reset procedure I'd be willing to try that.
I'm on the lastest firmware and it was updated automatically. In fact the last 3 updates were all done automatically and this is my first speed issue.
Any help much appreciated,
Ursa
- FURRYe38Jul 01, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Ursa99 wrote:RBR50 and 2 satellites. FW 2.3.1.60 OS=Windows 10, Android Pixel 3, Iphone 6.
I have a similar issue. DL's are about 1/2 of uploads. I've done a paperclip reset to no avail. Running in access point mode. Main router shows correct DL and Upload speeds. If there is a more thorough reset procedure I'd be willing to try that.
I'm on the lastest firmware and it was updated automatically. In fact the last 3 updates were all done automatically and this is my first speed issue.
Any help much appreciated,
Ursa
- Ursa99Jul 01, 2019Star
The router is an TPLink Archer C7. I have my PC connected directly to it and the DL and Uploads are perfect.
- FURRYe38Jul 02, 2019Guru - Experienced User
So you have a Router infront of the Orbi router? If so,This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Disable ALL wifi radios on the first router, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the router. Then you can use the Orbi router in Router mode.
2. Or disable all wifi radios on the 1st and connect the Orbi router to the 1st router, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop3. Remove the 1st router from the mix and directy connect the RBR to the ISP wall jack.
Ursa99 wrote:The router is an TPLink Archer C7. I have my PC connected directly to it and the DL and Uploads are perfect.