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Forum Discussion
PDXjon
Jun 05, 2020Aspirant
RBR50 issues with xfinity
I am running an RBR50 2 node Orbi AC3000. I recently changed from Frontier to Xfinity. Installed 1 Gbps service with a XB7-T xfinity wireless router/modem. I am hardwired Ethernet cable to the xfini...
- Jun 15, 2020
So, after a week away from home, I did a factory reset on the Orbi and rebuilt the network. I also did a restart on the Comcast XB7, which is a WiFi6 gateway (modem/router). When I did the factory reset, the Orbi also did a firmware update. After the firmware update the Orbi works with no issues and the Xfinity router is set with bridge (DISABLED) and wifi on. At this point I am pretty convinced that it was the firmware update that might have done the job. I should note that I did multiple tries with bridge enabled, wi-fi off, etc. none worked. And the Orbi would NOT recognize the Xfinity Internet with the XB7 gateway set to bridged enabled. Go figure! Thanks to all for the assistance, now working great.
PDXjon
Jun 05, 2020Aspirant
I found the xfinity instructions to turn off the wi-fi on their router. Should I do that? Or should I waith for xfinity to follow your suggestions. I have been in their advance support queue for over an hour.
Love my Orbi too and have recommended and installed a number of them.
FURRYe38
Jun 05, 2020Guru - Experienced User
You can turn it off your self if you have access to there router.