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Forum Discussion
RBR50 just started blinking white out of the blue. Won’t reset.
Was working away at home as I normally do when I lost all Internet. Looked over at my RBR 50 router and noticed it was slowly blinking white. No matter what I did I could not get the Wi-Fi to see the ...
I bought a new device recently and it worked well for two or three months and then it started doing the same that you mentioned here I need help in this case please guide me to solve this issue.
- Netgear is uninterested in its customers. They will tell you to buy more of their crappy product. That’s their fix. They would not help me at all, even though it was their fault my device bricked itself after 13 mos of owning it. Take it back if you can return it and move on to another company. This one is no good with product quality or customer care.
This same thing just happened to me and Netgear is beyond useless in helping fix it. I'm under warranty but they won't do an RMA, I spent $1k on this crap, it worked fine for just under a year and now they refuse to fix it or replace it. I've gone through all of the same steps you did as well, nothing works. I have no idea where to go because when this thing worked it was great, but now its a useless brick...
It might be worth sending a private message to one of the forum moderators by clicking on their screen name (moderators have a 'capital N' after their screen name where the rest of us have a cute symbol). Explain the steps you went through to contact Netgear (case number?) and provide the product serial number and date of purchase (did you register it?)
