RBR50 keep disconnecting at random times

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

Any Wifi Neighbors near by? If so, how many?

NG isn't advising users to revert FW when new FW has been made available:

https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16

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avicar wrote:

Hi Community,

After a lot of searching I bought an Orbi RBR50 with 2 Satelights. Was easy to set up and internet speed was great.

After a day or two it started disconnecting from the internet at least 3 or 4 times a day.... This is really really annoying and doesn't match a high end mesh like Orbi and the price it costs.

I'm minutes away from returning it.

 

Data -

1. Every time there is no internet at the house, disconnecting the cable to the wall (internal from ISP is directly from the wall, no router or log-in needed) and connecting back solves the problem
2. Reading around the community there was an advise to change the lease timer, i changed it to 750 through telnet. Nothing changed.
3. I contacted Orbi support and they made me downgrade Firmware to 2.3.5.20. Nothing changed. I still get disconnects at least 3 times a day

At this point I'm out of solution. This is really disapointing for a procut like this and I'd appreciate help

thank you

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