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RBR50 Keeps disconnectiog
Greetings All, 1st post, so a total newb on this, needless to say. I've had the RBR50 for over a year, but recently it shows the magenta ring at least 3 times a day. I normally unplug & plug back i...
chubbyhubby , you are running v2.5.0.x firmware, and it was retracted by Netgear after many bugs and stability issues were found. NG disabled autoupdate in recent releases due to the issues that it has caused. I suggest manually upgrading your RBR50 to v2.5.1.8 available from https://www.netgear.com/suppzio fort/product/RBR50.aspx#download
1. Backup your settings of the RBR50 router (in case you need to restore or revert)
2. Download the zip file for both the RBR50 router and any satellites you have
3. Unzip the files
4. Manually upgrade the firmware on the satellites first using their image file
5. Finally, upgrade the firmware on the RBR50 router using the RBR-v2.5.1.8.img file
I have been running V2.5.1.8 on my RBR50 router and RBS50 satellites for over a month and it has been very stable. Only reported issue that some users have reported with this firmware release is that the iOS app may not see all the devices (the issue with the iOS app, not the firmware, as the Android app and web interface work fine). Also, the https SSL certificate is self signed, which is only an issue if you enable remote management on your router.
Many thanks!!! I've just installed it and will follow up if there are any issues. It's a shame that the fix was so difficult to find. Most people (myself included) would find it easier to just think it's a bad router, and switch to another brand, like Eero. You'd think Netgear could have at least sent an email alert advising on the upgrade......
NG does send out emails when security updates are available. v2.5.1.8 wasn't a security update.
I had high hopes this would fix the problem, but there's no change. 1 hour after updating the satellite and then router, it lost connection again. For the last 4 days, it has to be restarted app every 4 hours. I'm back to square one.
Any further ideas?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Any other wifi devices in your home that broadcast there own wifi signal?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Has a factory reset and setup from scratch been performed since last FW update?
chubbyhubby wrote:I had high hopes this would fix the problem, but there's no change. 1 hour after updating the satellite and then router, it lost connection again. For the last 4 days, it has to be restarted app every 4 hours. I'm back to square one.
Any further ideas?
