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Forum Discussion
Ninovan
Jul 01, 2021Star
RBR50 keeps dropping apple products
we have a single Orbi RBR50. We had two, but they were too close to each other and gave us OTHER problems... Ongoing problem. It drops every APPLE product several times a day. typically when the...
Ninovan
Jul 06, 2021Star
They "SHOULD" reconnect...
When we went from the Google Mesh system to the NetGear system, same SSID, same Password, it was ugly. Had to reconnect the google and force a reset on each of the picky devices while connected to the Google, and -THEN- connect the NetGear and do a new setup. Some devices were easy to do that with... others I had to take down, bring into the basement, factory physical reset and start over... typically they were the cameras that paid attention to the MAC address not the IP... There were others... some I had to run the factory "locate device" app, and connect that way... Each of the picky devices took time to figure out what it needed, find the app, yada yada...
If I am going to do this, I am only going to do it ONCE more... I am not going to do this only to have it start flaking out again and THEN a purchase the Ubiquity stuff...
Ninovan wrote:we have a single Orbi RBR50. We had two, but they were too close to each other and gave us OTHER problems...
Ongoing problem. It drops every APPLE product several times a day. typically when the device has been idle for a bit. Anywhere from 5min to an hour, pick it up and you have no, or incredibly slow, internet. Most apps say "no connection." None of the other 24 devices in the house have problems, ONLY the apple products ( 2 x ipads, an iphone 7 and an iphone 8).
we are on the current version 2.7.2.104 but have always had the problem. I keep checking in to see if someone has found a solution...
My wife wants to toss the Orbi out and get a ubiquity edge and Access point. A lot more money, but much (much) better support. Our social club has such a config, has dozens of users at any one time, a lot of IoT stuff, and no problems... ever!!! Not to mention much better diagnostics, traffic monitoring and more...
90 days of support for a "premium" device, netgear should be ashamed. I know I won't buy another netgear device ever again. I just want to get this running better so I don't keep having to turn off wifi, wait a min, and turn wifi back on on my apple devices several times a day... I really don't want to spend the money ( and time) to install a ubuiquity if I can avoid it...
FURRYe38
Jul 06, 2021Guru - Experienced User
If you had left the prior router wifi system ON while you put the Orbi online and got it up and running. Once the Orbi system is online and running, all you need to do is turn OFF the prior wifi router sysetem and your devices would and should have migrated over. At most a power cycle of those "picky" devices may have been needed. Again, if you used same SSID name, PW and security modes.