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Forum Discussion
RBR50 keeps dropping apple products
we have a single Orbi RBR50. We had two, but they were too close to each other and gave us OTHER problems... Ongoing problem. It drops every APPLE product several times a day. typically when the...
They "SHOULD" reconnect...
When we went from the Google Mesh system to the NetGear system, same SSID, same Password, it was ugly. Had to reconnect the google and force a reset on each of the picky devices while connected to the Google, and -THEN- connect the NetGear and do a new setup. Some devices were easy to do that with... others I had to take down, bring into the basement, factory physical reset and start over... typically they were the cameras that paid attention to the MAC address not the IP... There were others... some I had to run the factory "locate device" app, and connect that way... Each of the picky devices took time to figure out what it needed, find the app, yada yada...
If I am going to do a new setup, I am only going to do it ONCE more... I am not going to do this only to have it start flaking out again and THEN a purchase the Ubiquity stuff...
PS..,I noticed that no one has mentioned diagnostics. If there were some, any, we could SEE what was happening and adjust things appropriately... If the logs showed the Ios devices dropping off and not reappearing, I could take that to apple... or if DNS was out of date, or routings tables, or some other authentication issues... but there is NO a visibility into what the Orbi is doing...
PPS.., and then there is VPN, or actually there is not a VPN...
So, besides dropping devices, several relatively common router features are missing... another reason to switch...
Ya something thats not great on Orbi systems or NG in general. Not alot of diagnostics.
You can check statistics on the RBRs Advanced page. But this only shows connections rates between the RBR, RBS and wired devices.
Also someone mentioned turning OFF the private addressing option on Apple products in recent iOS. May help as well. Check that blue (i) icon next to the wifi ssid name the device is connected too.
I would update FW as well. v22 is out. The RBS .zip file has the wrong file...hopefully NG will fix that soon.
we tried private networking on and off... no change either way so we leave it so we are not tracked as much else where.
v22 is now fully ready and up for download....something to try.
Again, a factory reset and setup from scratch maybe needed if the apple devices continue to experience problems.
