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Forum Discussion
Ninovan
Jul 01, 2021Star
RBR50 keeps dropping apple products
we have a single Orbi RBR50. We had two, but they were too close to each other and gave us OTHER problems... Ongoing problem. It drops every APPLE product several times a day. typically when the...
FURRYe38
Jul 06, 2021Guru - Experienced User
Ya something thats not great on Orbi systems or NG in general. Not alot of diagnostics.
You can check statistics on the RBRs Advanced page. But this only shows connections rates between the RBR, RBS and wired devices.
Also someone mentioned turning OFF the private addressing option on Apple products in recent iOS. May help as well. Check that blue (i) icon next to the wifi ssid name the device is connected too.
I would update FW as well. v22 is out. The RBS .zip file has the wrong file...hopefully NG will fix that soon.
Ninovan
Jul 06, 2021Star
we tried private networking on and off... no change either way so we leave it so we are not tracked as much else where.
- FURRYe38Jul 06, 2021Guru - Experienced User
v22 is now fully ready and up for download....something to try.
Again, a factory reset and setup from scratch maybe needed if the apple devices continue to experience problems.