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Forum Discussion
RBR50 keeps losing internet since firmware 2.7.2.104 update
Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and ...
FURRYe38 wrote:Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
none of the above will recitfy 2.7.2.104
Yes, once I starting having problems I shut ISP modem and Orbi router and both satellites down for 5 minutes then brought up modem and connected direct to modem with normal internet. I then brought Orbi router back up untl it was full online then each satellite seperately. Interent will then work for a while then eventually will stop again, When it does, I disconnect the Orbi and connect direct to modem without restartng the modem and I have internet.
I have had this Orbi for 2 years with no change in configuration. the only change is firmware. Maybe a factory reset is the next step?
ChuckTbaum wrote:Yes, once I starting having problems I shut ISP modem and Orbi router and both satellites down for 5 minutes then brought up modem and connected direct to modem with normal internet. I then brought Orbi router back up untl it was full online then each satellite seperately. Interent will then work for a while then eventually will stop again, When it does, I disconnect the Orbi and connect direct to modem without restartng the modem and I have internet.
I have had this Orbi for 2 years with no change in configuration. the only change is firmware. Maybe a factory reset is the next step?
as long as you don't end up with 2.7.2.104 again
It sounds like the best solution is to use an older router until NG releases a new stable firmware unless I can install an older stable firmware.
ChuckTbaum wrote:It sounds like the best solution is to use an older router until NG releases a new stable firmware unless I can install an older stable firmware.
key word is stable.....to me that means allow time for the early users to jump on it before you grab it. With NG the early birds usually are first in here with their complaints
Yes, give the factory reset a a try. If it fails, then revert back to last working FW version.
ChuckTbaum wrote:Yes, once I starting having problems I shut ISP modem and Orbi router and both satellites down for 5 minutes then brought up modem and connected direct to modem with normal internet. I then brought Orbi router back up untl it was full online then each satellite seperately. Interent will then work for a while then eventually will stop again, When it does, I disconnect the Orbi and connect direct to modem without restartng the modem and I have internet.
I have had this Orbi for 2 years with no change in configuration. the only change is firmware. Maybe a factory reset is the next step?
FURRYe38 wrote:Yes, give the factory reset a a try. If it fails, then revert back to last working FW version.
ChuckTbaum wrote:Yes, once I starting having problems I shut ISP modem and Orbi router and both satellites down for 5 minutes then brought up modem and connected direct to modem with normal internet. I then brought Orbi router back up untl it was full online then each satellite seperately. Interent will then work for a while then eventually will stop again, When it does, I disconnect the Orbi and connect direct to modem without restartng the modem and I have internet.
I have had this Orbi for 2 years with no change in configuration. the only change is firmware. Maybe a factory reset is the next step?
as stated by the moderator, NG is working on a fix. factory reset will not fix this.
