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Forum Discussion
ChuckTbaum
Mar 23, 2021Tutor
RBR50 keeps losing internet since firmware 2.7.2.104 update
Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and ...
Orbiuser2021
Mar 25, 2021Tutor
What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
- Ha_Ku_NaMar 25, 2021Luminary
before wasing more time, try this:
Disable "Traffic-Meter", see:
- FURRYe38Mar 25, 2021Guru - Experienced User
Please review this:
Orbiuser2021 wrote:What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
- vajimMar 25, 2021Master
Orbiuser2021 wrote:What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
and the other sad part about this is that there are several in this forum who want to talk about anything BUT firmware.
I hope you can salvage your Orbi. It's a great system when the firmware is stable.
- Orbiuser2021Mar 25, 2021Tutor
Thanks Vijam, I agree it worked great seemingly until the time change so I second the firmware thought.
I have disabled the trafic meter, hope it works (as I have followed the advise in several other posts that did not resolve).
But these issues are not acceptable to me - not from a company like Netgear. The suggestion that these bugs have existed for a while is frustrating. People having to rely on what expert users post in forum messages to keep their high dollar system working is very disturbing.- Orbiuser2021Mar 25, 2021Tutor
A bit more on my symptoms:
- The internet connection started dropping on 3/15/21. Before then I had not experienced this issue in ~1 year.
- Firmware in RBR50: 2.7.2.104
- Web interface shows internet connection as 'good' while there is no internet
- Android app shows 'offline' and a red dit next to the RBR50 (can't reboot from phone, have to use the web ui or pull plug)
- Connection drops anywhere from every 2 hours till ~12 hours
- Internet does not seem to come back by itsself, a manual reboot is required (I rebooted the system ~20 times so far)
- My RBR50 is connected to a Motorola MB8600 but the issue was always in the RBR50