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Forum Discussion
RBR50 keeps losing internet since firmware 2.7.2.104 update
Ever since I updated the Firmware to 2.7.2.104 I have intenret issues. When I bypass the router and connect direct to the modem its fne but The Orbi has no internet. I can login and see the Orbi and ...
What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
Orbiuser2021 wrote:What an absolute nightmare, this Orbi system. I have also been wasting many hours this week on this horrible system and now realize many people have this problem caused by a firmware issue.
Countless restarts, change settings, Telnet, etc. I actually smashed the thing against the wall in frustration too.
I thought I was buying a premium product from this company at an associated premium price but it turns out to be a prototype hobby product. If this is not resolved by Orbi before the end of this week it'll be my last Netgear/Orbi product ever.
and the other sad part about this is that there are several in this forum who want to talk about anything BUT firmware.
I hope you can salvage your Orbi. It's a great system when the firmware is stable.
Thanks Vijam, I agree it worked great seemingly until the time change so I second the firmware thought.
I have disabled the trafic meter, hope it works (as I have followed the advise in several other posts that did not resolve).
But these issues are not acceptable to me - not from a company like Netgear. The suggestion that these bugs have existed for a while is frustrating. People having to rely on what expert users post in forum messages to keep their high dollar system working is very disturbing.A bit more on my symptoms:
- The internet connection started dropping on 3/15/21. Before then I had not experienced this issue in ~1 year.
- Firmware in RBR50: 2.7.2.104
- Web interface shows internet connection as 'good' while there is no internet
- Android app shows 'offline' and a red dit next to the RBR50 (can't reboot from phone, have to use the web ui or pull plug)
- Connection drops anywhere from every 2 hours till ~12 hours
- Internet does not seem to come back by itsself, a manual reboot is required (I rebooted the system ~20 times so far)
- My RBR50 is connected to a Motorola MB8600 but the issue was always in the RBR50
Orbiuser2021 wrote:A bit more on my symptoms:
- The internet connection started dropping on 3/15/21. Before then I had not experienced this issue in ~1 year.
- Firmware in RBR50: 2.7.2.104
- Web interface shows internet connection as 'good' while there is no internet
- Android app shows 'offline' and a red dit next to the RBR50 (can't reboot from phone, have to use the web ui or pull plug)
- Connection drops anywhere from every 2 hours till ~12 hours
- Internet does not seem to come back by itsself, a manual reboot is required (I rebooted the system ~20 times so far)
- My RBR50 is connected to a Motorola MB8600 but the issue was always in the RBR50
2.7.2.104 is plagued with the Traffic Meter flaw and the daylight savings time screw up.
Uncheck the Traffic meter if checked.
Orbiuser2021 wrote:Thanks Vijam, I agree it worked great seemingly until the time change so I second the firmware thought.
I have disabled the trafic meter, hope it works (as I have followed the advise in several other posts that did not resolve).
But these issues are not acceptable to me - not from a company like Netgear. The suggestion that these bugs have existed for a while is frustrating. People having to rely on what expert users post in forum messages to keep their high dollar system working is very disturbing.Thanks
I've had my Orbi for nearly 5 years (and several Netgear products before that) and I can tell you what works for me. Once I find a stable firmware, I'll hold off updating unless the systems begins to become unstable and the thought is a firmware update may bring it back to being nice. This has worked for me for years. There are others in here (2 sides to every story) who are adamant about jumping on the next firmware as soon as its released. That's fine IF all firmware were created equal which is not the case. By the time I update the latest version has been around for awhile. Looking back over some forum posts, even the version I currently have (2.5.2.4) when first released had problems and it was several months before I grabbed it. Long story about how Netgear used to handle firmware updates to where now it's pretty much up to the user. They claim firmware updates with security fixes are auto-pushed, although I haven'r seen one in over year.
It's your choice, your system. Lots of folks in here will say you're jeopardizing your network security. To that I say IF someone wanted to tap into my network they can do it regardless of what security firmware I'm running.
As I stated the Orbi is a fine router/sat and if left alone it'll prove it can handle things fairly well. Good luck my friend!