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Forum Discussion
Guapo_Apo
Mar 02, 2018Aspirant
RBR50 Lan Ports Not Working
Out of nowhere LAN ports on RBR50 have stopped working. WAN works great. Found this out as Smartthings hub went offline and Amazon video stopped playing. Will intermittently come back on of I reboot t...
FURRYe38
Mar 02, 2018Guru - Experienced User
Are ethernet cables in good condition and quality. Some cables could be a cause.
I would disconnect all devices then connect up one wired PC and let it run. Check the connection. Then enable one of the other devices. Check for the problem. Graduate adding devices.
Any chance you have a external Gb network LAN switch avail to test with? You could connect up all devices to it and see if router still fails.
If anything pops up, could be a device issue or router maybe faulty.
Guapo_Apowrote:
Out of nowhere LAN ports on RBR50 have stopped working. WAN works great. Found this out as Smartthings hub went offline and Amazon video stopped playing. Will intermittently come back on of I reboot the router. Any ideas or is this hardware related?
- Guapo_ApoMar 02, 2018AspirantHi, yes, Ethernet cables are new and of good quality. I unplugged and reconnected all devices and it appears to have fixed the problem. If it happens again I will try your suggestions. Thank you so much for replying.
- FURRYe38Mar 02, 2018Guru - Experienced User
:smileywink: