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Forum Discussion

Guapo_Apo's avatar
Guapo_Apo
Aspirant
Mar 02, 2018

RBR50 Lan Ports Not Working

Out of nowhere LAN ports on RBR50 have stopped working. WAN works great. Found this out as Smartthings hub went offline and Amazon video stopped playing. Will intermittently come back on of I reboot t...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 02, 2018

Cables could be bad or not of good quality.

 

Which devices do you have connected via ethernet cable with the router?

 

Guapo_Apowrote:
Out of nowhere LAN ports on RBR50 have stopped working. WAN works great. Found this out as Smartthings hub went offline and Amazon video stopped playing. Will intermittently come back on of I reboot the router. Any ideas or is this hardware related?

 

Guapo_Apo's avatar
Guapo_Apo
Aspirant
Mar 02, 2018

Smartthings hub, Playstation 4 and Sony TV.  Disconnecting and reconnecting seems to have fixed the problem... 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 02, 2018

    Wonder if there was some conflic or hang up with between these devices and the router. 

     

    Glad you got it working. Let us know if it happens again.

     

    Guapo_Apowrote:

    Smartthings hub, Playstation 4 and Sony TV.  Disconnecting and reconnecting seems to have fixed the problem...