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Forum Discussion
CyciumX
Nov 23, 2020Aspirant
RBR50 loses all functionality intermittently. Wired ethernet stops. Radio signal goes -100db.
I've been researching for 3 days and no one describes this issue. Issues of wi-fi stopped working but ethernet remains good or wired ethernet stopped working, but wi-fi remains on are not what's happ...
- Dec 02, 2020
The issue was unrelated to Orbi. Faulty ATT Gateway, BGW210.
Firmware or other physical component caused all sorts of issues that manifested as other known problems. Wifi signal dropping was due to overloaded Wifi network when the Gateway would kill the WAN connection and 50+ devices tried to hop on Wifi as ethernet failed.
Anyone reading this in the future should be aware that for the most part, the BGW210 from ATT seems to work best when you disable IPv6, turn off 2.4 and 5ghz radios and use the Orbi in AP mode with wired backhaul to Satellites. Letting the BGW210 handle IP, DHCP and firewall assignments.
Placing the BGW210 in IP Passthrough and turning off its DHCP server to allow the Orbi to run in Router mode is best when your Satellites are NOT wired and use wireless for their backhaul.
This has nothing to do with my problem directly. Just something I stumbled upon during a week of non-stop testing and configuring that should be shared.
FURRYe38
Nov 23, 2020Guru - Experienced User
How did you update the RBR? Orbi app or did you manually download the FW files and apply them?
So you don't get any ethernet or wifi internet services currently in AP mode?
Can you ping the RBRs IP address with a wired PC connected to the back of the RBR?
Then try pinging the ARRIS router while beind the RBR?
Is the wifi radios on the ARRIS modem fully turned OFF?
You might try this and see: Disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
CyciumX
Dec 02, 2020Aspirant
The issue was unrelated to Orbi. Faulty ATT Gateway, BGW210.
Firmware or other physical component caused all sorts of issues that manifested as other known problems. Wifi signal dropping was due to overloaded Wifi network when the Gateway would kill the WAN connection and 50+ devices tried to hop on Wifi as ethernet failed.
Anyone reading this in the future should be aware that for the most part, the BGW210 from ATT seems to work best when you disable IPv6, turn off 2.4 and 5ghz radios and use the Orbi in AP mode with wired backhaul to Satellites. Letting the BGW210 handle IP, DHCP and firewall assignments.
Placing the BGW210 in IP Passthrough and turning off its DHCP server to allow the Orbi to run in Router mode is best when your Satellites are NOT wired and use wireless for their backhaul.
This has nothing to do with my problem directly. Just something I stumbled upon during a week of non-stop testing and configuring that should be shared.
- FURRYe38Dec 02, 2020Guru - Experienced User
Glad you figured it out. Thanks for letting us know.
Enjoy.