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Forum Discussion
rbr50 loses brother mfc-j995dw printer
orbi rbr50 Firmware version: V2.7.2.104
Windows 10
I have a Brother MFC-J995DW wireless printer, I can't stop it from going to sleep mode, but then I have to turn it off and on again before I can print because the router apparently can't see it. Had the same issue after we installed the printer a year or so ago (maybe longer), and technial support helped me to fix it so it didn't happen again. I can't find the solution anywhere and we had to reconfigure the network,so my problem has resurfaced.
Thanks for any help!
jjsbcs
1 Reply
I doubt if this has anything to do with the "Apps and Services", which is where you posted your message. I also doubt if it has anything to do with the RBR50.
If the printer goes to sleep, then the solution would seem to be with the printer.
Set Sleep Mode Countdown | Brother
how do i wake my printer from sleep mode - Google Search
There is nothing that the router does to turn off the wifi to the printer, unless you have told it to do so.
You might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:
Orbi - NETGEAR Communities
