NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
picknmix
Oct 23, 2023Follower
RBR50 loses connection multiple times a day
I have been happily using the Orbi RBR50 since I got it in 2020. The last three months, it and the satellite loses its connection to the internet, very briefly but multiple times a day. The app will ...
CrimpOn
Oct 23, 2023Guru - Experienced User
You can manually update the firmware to the most recent version:
I am not confident that this will address whatever is wrong, but when an issue is reported, on of the first questions asked is, "is the firmware current?" So, updating firmware will eliminate that line of inquiry.
Sometimes it helps to "clear out memory" by doing a Factory Reset on the router. If you have done little to customize the system, this can take less than an hour.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings