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Forum Discussion
RBR50 'losing' PPP device
I've had my RBR50 for about a year and it's been working great. Yesterday, I started losing my internet connection (I am not sure why but this is not my top priority right now), and was unable to rec...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Check the ISP services to make sure nothing is wrong there.
Be sure your using good quality LAN cable between the ISP modem and RBR. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.