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Forum Discussion
RBR50 'losing' PPP device
I've had my RBR50 for about a year and it's been working great. Yesterday, I started losing my internet connection (I am not sure why but this is not my top priority right now), and was unable to rec...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Check the ISP services to make sure nothing is wrong there.
Be sure your using good quality LAN cable between the ISP modem and RBR. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Thanks for the response. To clarify, this seems to be working with the Archer C7 as the router and the Orbi in AP mode. While I cannot reproduce consistently, I think this should rule out network cable and client device issues.
I will see if I can find the ONT's make and model and try power cycling that in the order you suggested with the router.
Well if the Orbi in the AP mode then there shouldn't be any issues no the RBR as any PPP would be handled by the upstream router or ONT. Any internet traffic in AP mode on the RBR is just passing thru on the RBR in AP mode.
Be sure the RBR is connected on its WAN port to the host router on it's LAN port there.
I would set a static IP address for AP mode ON the RBR that's outside of the host routers default IP address pool.
FURRYe38 wrote:Well if the Orbi in the AP mode then there shouldn't be any issues no the RBR as any PPP would be handled by the upstream router or ONT. Any internet traffic in AP mode on the RBR is just passing thru on the RBR in AP mode.
Be sure the RBR is connected on its WAN port to the host router on it's LAN port there.
I would set a static IP address for AP mode ON the RBR that's outside of the host routers default IP address pool.
Yes, this is what I am saying - the Orbi in router mode loses the connection and cannot reconnect without a reboot. An alternative router I have does not do this. I would like to just use the Orbi in router mode, though. I understand how to configure the Orbi in AP mode, that is not the question I am asking 🙂