NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jmoreno512
Oct 04, 2020Follower
RBR50 low mbps speeds and upload speeds
Hi all- hoping someone can give me some guidance here. My orbi speeds have been horrible I am paying for 500mbps and only getting maybe 250 and also a lot of disconnection issues. Can someone please tell me what my settings should be? Kids are home and I am working from home desperately need the internet to work correctly. Thank you
2 Replies
Try following the Community FAQ steps: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true
- FURRYe38Guru - Experienced User
You should be seeing this on wired ethernet speeds. Wireless, depends on Mfr of the wifi devices. Most max out at around 400-500Mpbs on 5Ghz AC mode. Less for older wifi devices.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://https://https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Jmoreno512 wrote:
Hi all- hoping someone can give me some guidance here. My orbi speeds have been horrible I am paying for 500mbps and only getting maybe 250 and also a lot of disconnection issues. Can someone please tell me what my settings should be? Kids are home and I am working from home desperately need the internet to work correctly. Thank you